Please read these terms of service (“TOS”) carefully as this Agreement constitutes a binding agreement between the user that accepts these terms ("The Subscriber”) and VH International Business Solutions, Inc (“The Company”) governing your use of the services available through any of The Company's websites including https://www.ManhattanVirtualOffice.com (“Site”). By checking an opt-in button, clicking on “Agree to the Terms of Service” or otherwise accepting this Agreement on the sign-up page, The Subscriber acknowledges that they have read, understood, and agree to be bound by and comply with the terms of this Agreement. If The Subscriber is using the Services on behalf of an entity, partnership, or other organization, then The Subscriber represents that they: (i) are an authorized representative of that entity with the authority to bind that entity to this Agreement and (ii) such entity agrees to be bound by this Agreement. Force Majeure: Performance of any obligation or service of The Company, hereunder will be excused so long as prevented by pandemic, government shutdown, act of God, weather, act of a public enemy, fire, or other casualty, electrical shortage, failure of communications or common carrier or other circumstances reasonably beyond The Company's control and that it cannot circumvent using its best efforts.

Henceforth, by placing an order and issuing payment, The Subscriber has completely read and fully understands and agrees to the following:

1. These terms of service are subject to change at any time without notice. Changes to the terms of service shall become binding upon all parties immediately upon posting to The Company's website at : https://manhattanvirtualoffice.com/tos

2. The Subscriber understands that this service will not be canceled by The Subscriber except at the end of each agreed to prepaid service term.

2.1. Ending this agreement immediately:

2.1.a.  The Company may immediately put an end to this agreement by giving The Subscriber a simple notice, via email to the contact information provided in the Application or by other electronic notice to other contact information provided by The Customer to The Company and without need to follow any additional procedure if The Subscriber becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or The Subscriber is in breach of one or any of its obligations herein which cannot be put right, or if The Subscriber’s conduct, or that of someone connected to The Subscriber at The Company’s location with or without The Subscriber’s permission or invitation, is incompatible with ordinary office use [which shall be determined at The Company’s sole discretion].

2.1.b.  The Company may immediately put an end to this agreement by giving The Subscriber a simple notice, via email to the contact information provided in the Application or by other electronic notice to other contact information provided by The Customer to The Company and without need to follow any additional procedure if The Subscriber or The Subscriber's Agent, or Customers, becomes rude, belligerent or unreasonable.

2.1.c.  The Company may also put an end to this agreement if The Subscriber uses or associates The Company's address with any unauthorized name or lists The Company's address on any States' records or any jurisdiction as the RA (Registered Agent) or Service of Process address without The Company's consent and proper documentation.

2.1.d. Upon termination of your subscription, The Company shall not be responsible or liable for changing your address on any and all official company documents, stationery, business cards, licenses, and/or permits that have our address. Should you cancel your subscription and/or have your subscription terminated by The Company, you must contact all relevant parties and governmental agencies to change your address.

2.1.e. Upon termination of your subscription The Subscriber agrees to promptly remove The Company's Business Address from all of The Subscriber's websites, correspondence, business cards, stationery, advertising, and other business paraphernalia. If The Subscriber continues to use The Company's Business Address on any of The Subscriber's websites, correspondence, business cards, stationery, advertising, and other business paraphernalia after cancellation, then The Subscriber will remain liable for and The Company may charge The Subscriber's account for any Services or fees that would have applied to The Subscriber's use of the Business Address as if The Subscriber's account and services were active.

2.1.f. The Subscriber understands that following the approval of the business trade name by The Company, any alterations to the approved name, including changes to entity status, are strictly prohibited.

3. The Subscriber is responsible for the language and conduct of their team and guests. The Subscriber is solely responsible for its guests' or visitors' behavior; failure to control clients' or guests' behavior within the office or office building or with office or building personnel will result in immediate account closure.

4. The Subscriber must only use the office location for private office purposes only and only after an approved appointment. Office use of a “retail”, “public” or of a “walk-in” nature, involving frequent visits by the general public, is not permitted.

5. The Subscriber understands that office visits are strictly by appointment only and understands that it is solely responsible of notifying its clients and guests of this.

6. The Subscriber must comply with all relevant laws and regulations in the conduct of its business.

7.   The Subscriber must do nothing illegal in connection with its use of The Company’s office location or address.

8. The Subscriber must not do anything that may interfere with the use of the office by The Company or by others, cause any nuisance or annoyance, increase the insurance premiums The Company has to pay, or cause loss or damage to The Company (including damage to reputation).

9. Use of the meeting space:

9.1.  The subscription fees The Subscriber has agreed to includes: a) Use of an office mailing address.  The Subscriber understands that meeting space is not included with the base virtual office subscription dues but available as an add-on feature. Meeting space usage is subject to availability at the advertised hourly rate.

9.2.  The Subscriber understands that the meeting space is available on a first-come first-served basis and based on availability.  If The Subscriber cannot understand what a first come first served basis is or wishes not to cooperate with the notion of a waiting list or a first come first serviced system, The Company recommends The Subscriber stop the subscription application process here and move on without applying for service.

9.3. The Subscriber may not assign her/his right to office/meeting room hours and must be present during usage.

9.4. All usage of facilities will be for lawful purposes only.

9.5.  The Subscriber agrees to abide by all reasonable rules and regulations regarding facilities usage for themselves as well as their guests.

10. The Subscriber shall, at all times keep The Company informed of his/her current mailing address, email address and telephone number.

11. The Subscriber is responsible for all postage costs, mail-handling, mail storage, mail disposal charges, unauthorized name charges and all fees incurred by use of the service. This is inclusive of, but not limited to the handling of first-class mail, fliers, catalogs, packages and returned mail.

11.1. The Subscriber may request a courtesy detailed activity statement, for a quarter time period, preceding the date of request.  Requests beyond a previous quarter from the date of request are subject to administrative costs.

12. The Subscriber understands that all mail must be forwarded or removed from the office premises at least once-(1) a month or as determined by The Company; any mail left on The Company’s premises over a thirty-day (30 day) period will result in and incur storage charges at a rate of no less than $1/calendar day. The Company will not store any items on premises for more than ninety (90) days. After ninety (90) days any items will be returned to sender or destroyed if a courtesy return service is not available.

13. Mail Scanning. If The Subscriber has added the mail scanning option (a.k.a. "mail notification option"), The Subscriber authorizes The Company to scan the outside of The Subscriber's mail and/or take photos of The Subscriber's correspondence. The Company reserves the right to refuse to scan any mail and/or mail content that is unreasonably excessive. “Unreasonably excessive” as used herein means that the amount of scanned mail and/or mail content greatly exceeds five-(5) items per week / twenty-(20) items per month.

14. The Subscriber understands that he/she will always maintain enough account handling funds on file and will replenish such funds upon depletion.

15. The Subscriber agrees to conduct his/her business with The Company in an honest and ethical manner.

16. The Subscriber agrees not to advertise the address of The Company without first obtaining written consent from The Company; this does not include business cards, The Subscriber's registered primary website or the receipt of standard correspondence.

16.1. The Subscriber understands that listing our address on State Records as the Registered Agent address and/or Service of Process address is not included with the standard virtual office subscription service. Use of our address on any State records including but not limited to New York State and/or listings described above with any State will incur an automatic $100 annual fee. The Subscriber understands that the Registered Agent and/or Service of Process service is not a "stand-alone" service, and the Virtual Office service must also be kept current and in good standing in conjunction with a Registered Agent and/or Service of Process. The Subscriber understands that only names approved by The Company may be listed on State Records. The Subscriber understands that the Registered Agent and/or Service of Process Agreement shall be for the period specified in the Schedule provided to The Subscriber. However, the Registered Agent address and/or Service of Process address Agreement shall automatically terminate if the Premises, Suite or Building where the office address is in are damaged or destroyed or are taken by the power of eminent domain or if the master lease on the premises are not renewed by the Landlord of said premises. The Subscriber understands that under such an event the only liability of The Company under aforementioned circumstances will be limited to suggesting a suitable alternative for The Subscriber if possible, at another designated Office Center. The Subscriber understands that all fees incurred regarding any change and/or updates of the address on State records is the sole responsibility of The Subscriber.

16.2.  The Subscriber understands that only One-(1) business and/or trade name may be used for each individual subscription. The Subscriber understands that no variation of the approved single business and/or trade name shall be associated with the address, this includes but not limited to any D.B.A. (Doing Business As), domain names, spelling variations of the approved business and/or trade name. Additionally, if The Subscriber's business and/or trade name is an LLC, INC, Ltd or any other registered legal entity, The Subscriber will let this be known to The Company upon applying for service. 

17. The Subscriber understands that the subscription is for a virtual office, also known as a vanity address, and not a "primary place of business", and acknowledges that it has only a service relationship and has no tenancy or real property interest in any leasehold or owned asset of The Company.

17.1. The Company does not guarantee that the business address provided will be accepted by Google My Business, Banks, or local, state, and federal agencies. The Subscriber is advised to contact the appropriate agencies to inquire about address requirements prior to entering into this service agreement. Acceptance of a virtual office address is at the discretion of the end party. The Company is NOT responsible for loss relating to rejection of address.

18. Limitation on Liability:

18.1. The Subscriber agrees that the services are provided on an “as is” basis without any warranties (whether expressed or implied). All implied warranties, including warranties of merchantability, correctness, completeness, timeliness, currency, or otherwise are disclaimed.

18.2. Upon termination of your subscription, The Company shall not be responsible or liable for changing your address on any and all official company documents, stationery, business cards, licenses, and/or permits that have our address. Should you cancel your subscription and/or have your subscription terminated by The Company, you must contact all relevant parties and governmental agencies to change your address.

18.3. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, whether in an action for or arising out of breach of contract, tort or any other cause, even if advised of the possibility of such damages.

18.4. The Subscriber understands that The Company is merely a conduit for protected information, health, personal, legal or otherwise, and is not a business associate and/or contractor and/or subcontractor.

18.5. The Subscriber’s use and operation of the services provided by The Company is at The Subscriber’s sole discretion and risk.

18.6. The term of this Agreement shall be for the period specified in the Schedule provided to The Subscriber. However, this Agreement shall automatically terminate if the Premises, Suite or Building are damaged or destroyed, or are taken by the power of eminent domain or if the master lease on the premises are not renewed by the Landlord of said premises.

18.7. In the event that The Company is no longer able to provide the services at the designated Office Address and Suite stated in the Service Confirmation Agreement because of circumstances beyond The Company's control, due-to, but not limited to: loss of lease, fire, destruction, damage, act of terrorism, and anything that would render the address defunct for use, then this agreement will automatically end. The Subscriber understands that under such an event the only liability of The Company under aforementioned circumstances will be limited to suggesting and/or finding suitable alternative for The Subscriber if possible at another designated Office Center. If The Subscriber chooses to accept an alternate office address designated by The Company and only if said alternate office address is operated by The Company, The Subscriber understands that The Company’s only liability will be that of providing one-(1) additional month of address service at no additional cost, the an existing agreement, to The Subscriber under the new designated office address operated by The Company.

19. The Subscriber agrees to abide by provisions of the U.S.P.S., The Company as well as Local, State and Federal statutes and regulations, failure to do so can result in cancellation of service without notice. 

20. The Subscriber understands that The Company reserves the right to open any package or parcel to determine the contents for the purpose of completing the necessary customs paperwork on international shipments and if necessary, repack the item(s) to reduce the shipping cost on air shipments using dimensional weight rules.

21. The Subscriber understands that the contents of any package or parcel may only be correspondence with no commercial value and that any correspondence received shall not exceed 3.9 lbs in weight or three-eighths (3/8) of an inch high/thick; materials and labor may be charged for any items exceeding these dimensions or, at The Company's discretion, refuse nonconforming items outright. Mail handling, forwarding and postage costs are as per current fee schedule. The Subscriber authorizes The Company, its employees, its agents and officers to accept and sign all Certified, Registered and Insured Mail in addition to any items delivered by courier service (e.g. FedEx, UPS, DHL, Messenger, etc) that may come to The Subscriber while using The Company’s services and while in good standing and agrees that The Company its employees, its agents and officers are not responsible for it.

22. The Subscriber understands The Company will sign for any item/mail and re-mail it to in the same fashion received, when possible, for a service fee of $3 per required signature, plus the cost of forwarding and postage.

23. Any mail addressed to The Subscriber that includes a name or business name that is not included in The Subscriber’s application, or if The Subscriber receives mail under an unauthorized name, will incur in an unauthorized user name fee of a minimum of $10 and may escalate to up to $500. If The Subscriber continues to receive mail under an unauthorized name, The Subscriber risks having the mail returned to the sender at The Company's discretion and/or in the event of a blatant attempt on behalf of The Subscriber to ignore The Company's request to cease associating the address with unauthorized names, have The Subscriber's account suspended.

24. The Subscriber understands that The Company will not knowingly handle any illegal mailing through this mail-forwarding and re-mailing service and if this happens will turn information over to the Postal Inspectors and Authorities.

25. The Subscriber is well aware and fully understands that The Company does not actually deliver The Subscriber’s mail and that The Company shall not be responsible for failure of the United States Postal Service, or other carriers, to deliver mail or to deliver it in a timely fashion or undamaged condition. The Subscriber understands that The Company is not responsible for any violations on the part of The Subscriber and The Subscriber agrees to reimburse The Company for any time and legal expenses involved.

26.   The Subscriber understands no liability shall be attached to The Company in respect of any loss, in respect of any act, omission, neglect, delay, or default incurred by The Company or its employees or agents, whether by law of contract and/or by way of liability for negligence or other tort.

27.   The Subscriber will fully indemnify and keep indemnified The Company against any expense, costs, claims, damages or penalties incurred by The Company in the execution of this Agreement or ancillary thereto however occasioned.

28. The Subscriber understands that upon termination of service or failure to pay service fees, The Company shall have no responsibility to make The Subscriber’s mail available without payment thereafter. The Subscriber understands that U.S.P.S. will not forward mail without payment, will not return mail to sender and will not accept change of address. If The Subscriber wishes to receive any mail received the termination date, The Subscriber shall provide The Company with a forwarding address and pay the required fees for mail forwarding. In the event The Subscriber fails to do this, The Company shall refuse further mail, and in the case of mail already received, retain such mail for not more than ninety (90) days, after which it will be destroyed or returned to the Post Office.

29. The Company reserves the right to refuse an application for a subscription without giving a reason or to renew an existing application or to terminate an account if The Company has reasonable cause to believe that the account is used for illegal purposes.

30. If The Subscriber has subscribed to any of The Company's services requiring a virtual phone/voicemail/fax virtual number, The Subscriber understands the following:

30.1. The Company makes no warranty, express or implied, with respect to the provision by it of the services offered, and disclaims any expressed or implied warranty or merchantability of fitness for a particular purpose or use with respect to such services.

30.2. The Company will use its best efforts to maintain uninterrupted service.

30.3. The Company is not responsible for uncompleted or irretrievable messages or beeps as a result of power and/or equipment failure, and, because damages cannot be calculated in advance.

30.4. The Subscriber agrees that the maximum award for damages for any other reason will be equal to one (1) month's basic service charge. The liability of The Company or any supplier of services to The Company for actual proven damages for any cause whatsoever, including, but not limited to, any failure of disruption of services provided hereunder, regardless of the form of action, whether in contract or in tort or otherwise, including charges, and in no event shall The Company or any supplier of services to The Company be liable for any special or consequential damages.

30.5. The Subscriber agrees that these liquidated damages are reasonable under the circumstances existing at the time this agreement was made.

30.6. The Subscriber understands that The Subscriber is not purchasing an actual phone/voicemail/fax number, The Subscriber is subscribing to a virtual phone/voicemail/fax service and therefore, any issued numbers are NOT portable. While it is our desire to maintain the advertised message storage capacities and time values at all times, they may be changed without notice whenever necessary to maintain the overall integrity of the computer systems and uninterrupted service.

30.7.  The Subscriber understands that any virtual phone/voicemail/fax service/s is/are not available as stand-alone service/s and an active Virtual Office/Address Subscription must be kept, and kept in good-standing, to subscribe to and keep any virtual phone/voicemail/fax service/s.

31. These terms of service and service rates may be updated from time-to-time; The Subscriber understands that it is their responsibility to review the Website and Terms of Service to remain up-to-date. Changes to the terms of service shall become binding upon all parties immediately upon posting to The Company's website and at : https://manhattanvirtualoffice.com/tos.  All services and required incidentals such as but not limited to account maintenance charges are payable in advance.  The Subscriber is responsible for how the address is advertised and or used and or distributed. The Subscriber understands that if the address continues to be used/displayed/advertised in any way shape or form, regardless if The Subscriber has opted-out of the automatic renewal option, The Subscriber understands that The Company reserves the right to and will automatically renew The Subscriber's account using the last credit card used for payment by The Subscriber for a maximum of one-year, or for the current non-discounted monthly rate from the date of the last scheduled renewal date onward inclusive of a reinstatement fee of a minimum of $35.

32. The Subscriber understands that all completed, processed, approved applications, and current subscriptions, renewals, and fund replenishments are final with no refunds and are non-transferable.

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